Client Services Administrator

Client Services Administrator

Auckland Central

About this role:

Working closely with an experienced Key Account Manager, you'll be providing day to day administrative and customer support to our fleet management and leasing clients across New Zealand.

You should be a confident and friendly communicator with both internal and external clients, have a keen eye for detail, a solid work ethic, and a 'can do' attitude that will allow you to multitask like a pro and lend your hand to whatever needs to be done.

Job Responsibilities include:

• To provide administrative support to the account management team through pricing, general administration, fleet management, database maintenance and any additional allocated administrative tasks in an accurate and timely manner
• To provide outstanding customer service to both internal & external customers ensuring that the highest levels of accuracy and support are provided
• To provide assistance to clients and prospects, dealers and other external contacts, undertaking problem solving tasks or coordinating activities to address issues identified
• To form part of the team managing inbound call centre, and ensure that all calls are answered promptly and professionally
• To maintain accurate, appropriate, and up to date sales management and marketing database records
• Ensure personal and team budget is achieved through a strong personal contribution.

What you will need to succeed:

• Previous B2B customer service and / or administrative experience within a service-related industry (2 years minimum)
• A good level of written and verbal communication skills and personal presentation
• A high level of administrative accuracy and attention to detail
• A high level of personal reliability, ownership, integrity, and work ethic
• Competence with MS Word / PowerPoint / Excel (medium)
• Desire to understand vehicles, the fleet industry, and our service offerings
• Adaptability in a rapidly changing business environment with a willingness to learn new skills as necessary, and the flexibility to support other related functions in the Yoogo Fleet business on occasion.

If you have the above skills and attributes, this could be the perfect role for you! To submit your application, in strict confidence, please click "Apply".

For more information, please contact Sarah MacMahon on 027 207 6812 or sarah.macmahon@yoogofleet.co.nz

Applications close: Tuesday 24th January 2023

Current Openings for Client Services Administrator Jobs at Speirs Finance Group

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